Good Neighbour Campaigns

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Atlantic Packaging – Toronto

From 2010 to 2012, Toronto Environmental Alliance helped the community of Scarborough Centre respond to industrial odours, noise and air quality issues that were coming from a large local company, Atlantic Packing. By working collaboratively with concerned community members, the company resolved the problems at the facility and remains committed to monitoring their progress, maintaining relations with the community and responding to any concerns in the future.

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Atlantic Packaging – Toronto

From 2010 to 2012, Toronto Environmental Alliance helped the community of Scarborough Centre respond to industrial odours, noise and air quality issues that were coming from a large local company, Atlantic Packing. By working collaboratively with concerned community members, the company resolved the problems at the facility and remains committed to monitoring their progress, maintaining relations with the community and responding to any concerns that arise in the future.

 

The growing and thriving community of Scarborough Centre has long been a place that residents and industry alike call home. A Good Neighbour campaign was initiated so that growing community concerns could be communicated to their industrial neighbours in a way that would lead to swift voluntary action. Atlantic Packaging, a long-time resident and leading manufacturer of recycled paper products in Scarborough, quickly rose to the challenge.

John McDonald of Scarborough says a foul smell wafts into his yard from the nearby Atlantic Packing plant. July 29, 2010, Toronto Star RICK EGLINTON/TORONTO STAR

Toronto Environmental Alliance offered to help the community identify key areas of concern, gather evidence and encourage Atlantic Packaging to become a ‘good neighbour’ by taking extra steps to reduce odours and noise levels, as well as respond to air quality concerns through stack testing.  After a particularly gruelling ‘summer of stink’ and a number of Good Neighbour Campaign actions by residents, things started to get better.

Over the course of 2010, Atlantic Packaging willingly opened up communication with the Scarborough Centre community, led investigations into the causes of community concerns, consulted with key experts in their sector who had faced similar challenges, and developed an action plan to resolve these issues. Carrying out the action plan took time as some of the fixes could be installed faster than others, but the company made an effort to keep the community informed of their progress by posting updates on their website and holding Community Input Group meetings with a core group of residents.

By the time summer came around again in 2011, residents were enjoying their balconies and backyards and noticed a tremendous improvement in air quality compared to a year earlier. Atlantic Packaging reported a 79% reduction in odour complaints from residents. Company efforts continued to achieve even further reductions in odour by continuing to monitor processes, installing additional features to control odour, and maintaining contact with local residents.

What began as a series of residential concerns related to industrial odours, noise levels and air quality in the spring and summer of 2010 has led to a precedent setting response from one of the largest private sector employers in the area, Atlantic Packaging. In 2012, the company met with some members of the Good Neighbour Campaign to discuss ways to maintain company-community relations on an ongoing basis and to ensure there was a process in place if any future problems arise at the company’s facilities. Atlantic Packaging has proven to be a Good Neighbour to the Scarborough Centre neighbourhood and has committed to continue these productive relations with the community.

 

Atlantic's Community Engagement Commitment

On Feb. 18, 2013 Atlantic Packaging issued the following commitment to their Scarborough neighbours.

Campaign Actions & Tools Included:

 

Want to learn more about this campaign?

  • Visit the Atlantic GNC History page to read more about how the Good Neighbour Campaign unfolded.
  • Visit the Atlantic GNC Tools page to learn about the strategies and actions that were taken by community.
  • See About Atlantic Packaging to read about the company and how it took steps to resolve problems at the facility and connect with the community.
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